My eCPPTv2 exam lab VPN is stuck

I always get this error when I try to start the lab
“Only one virtual lab can be running at a time. Before starting a new one, please shut down the following lab: eCPPTv2 Exam Scenario of eCPPTv2.”

Try resetting the exam lab and download the new openvpn file. I’d recommend emailing about any issues regarding an eLS exam.