The labs in virtual environment does not work


I tried to continue the labs of the eWAPTx2 but labs are not working.

I’ve been having this same issue for a while now, for the labs on the eJPTv2 study path.
Every lab gets constantly disconnected, especially the ones that use a GUI. If the lab is only a shell instance, it works better but will still get disconnected sometimes.
So far I’ve not found a solution and the problem persists even if using a VPN or not, or connecting from a different machine.
It really worries me that this were to happen while taking the exam. It’d be a huge waste of time.
Just today I tried contacting support and told them about this issue. No answer yet.