Yes, in another post some people mentioned the same experience…
The response to email is not that fast, considered they have a SLA of 2 business days…
Today I experienced that for example the eWPT exam preperation course has been disappeared. You get a 404 page asking you: “HOW DID YOU GET WAT OUT HERE?”
I think they better could asking us “how can we help you?”
Are you able to see your active course with labs?
I’ve added some screenshots about the labs (course)