I have the exam vouchers, but there is not anything in the https://members.elearnsecurity.com/exams

I bought severals vouchers, but there is not anything exam try in the INE Security | Sign In

Hello, this also happened to me with the ECPPT exam, I had to send an email and create a ticket at the bottom of the following page https://ine.com/faqs, in a couple of days they responded to me and gave me a solution.