eWPTXv2 Exam Lab are SUSPENDED during Exam!


In saturday, March 11, i starting eWPTXv2 Exam. Everythings works fine stil monday March 13 when i try reset lab environment and lab don’t start again. The status is freeazing in Starting and nothing work anymore!!

I write to support that reset my Exam Voucher but the Lab still don’t work!! I intercept the request to API of eLearning Security and the status of lab is SUSPENDED!!! My lab exam scenario is SUSPENDED during exam!!!

Are a advanced support to help? Who can help this issue??

Is so frustrating this situation!!

Bellow is the request that i intercept to help support in troubleshooting